Returns/Exchange Policy

Returns & Exchanges

We want you to love your order — but if something isn’t quite right, we’ve got you covered. You have 30 days from the date you receive your item to request a return or exchange.

Eligibility

To be eligible for a return or exchange:

  • Items must be unworn and unused

  • Must be in the same condition as when received

  • All original tags must be attached

Items that do not meet these conditions will be returned to you at your own expense.

How to Start a Return or Exchange

Please contact us before sending anything back. Unauthorized returns will not be accepted.

Reach us via:

Once your return is approved, we’ll send you step-by-step instructions.

Return Shipping

  • Return shipping is at your own cost

  • We strongly recommend using a tracked shipping service for your return

Damaged or Incorrect Items

If your item arrives damaged or you receive the wrong item, contact us right away so we can make it right.

Non-Returnable Items

We do not accept returns or exchanges on:

  • Custom-made or personalised items

If you’re unsure whether your item is returnable, contact us and we’ll clarify.

Refunds

Once we receive and inspect your return, we’ll notify you of the result.

  • If approved, your refund will be issued to your original payment method

  • Refunds typically take a few business days to appear in your account, depending on your bank or card provider